Peace of Mind

When it come to your health, and the health of the nation, "cost" should not be an issue!

It is our goal…and our belief…that the optimum health benefits obtained from the use of an infrared sauna need to be experienced by as many people as possible. The only way to achieve this is to offer quality saunas and a value price. Something that's been missing…up to now!

Take advantage of it!

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30 Day Money Back Guarantee

Item/s need to be returned in an unaltered and undamaged state. In the event the Buyer elects to return such Goods pursuant to this policy, Buyer shall assume all risk of loss associated with the return as well as shipping, handling, restocking and other fees, replacement of damaged parts, costs and expenses as described in this policy and in connection therewith. Seller reserves the right to withhold any payment owing until such time as Seller is (a) in receipt of the Goods; (b) has inspected the Goods; (c) the Seller discretion has found such goods to be free from damage. ALL RETURNED GOODS MUST BE IN THEIR ORIGINAL PACKAGING. In addition to other legal and equitable remedies available to Seller, Seller may refuse to refund all or any portion of payment if the Buyer fails to fully comply with or violates the terms and conditions of this policy. Click here for Product Return information.

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Your Lifetime Warranty Certificate -
supplied with all Infrared Sauna kits.

WARRANTY Policy

This Warranty is provided for all Waterstar saunas purchased through HomeSaunaInfo.com. HomeSaunaInfo.com will warranty ONLY saunas that are purchased through HomeSaunaInfo.com.

Lifetime Limited Warranty on timber.
Lifetime Limited Warranty on infrared heaters.
Lifetime Limited Warranty on control panel.
Lifetime Limited Warranty on circuit board.
Lifetime Limited Warranty on electrical parts.
One year limited warranty on CD stereo.

THIS UNIT IS MEANT FOR INDOOR USE ONLY. WARRANTY IS VOIDED IF WATERSTAR INFRARED SAUNA IS PLACED IN AN OUTDOOR ENVIRONMENT.

Limited warranty on Waterstar Infrared Sauna replacement parts. Waterstar warrants its products to be free of defects in material and workmanship. Parts, which become defective within the warranty period, will be repaired except for damage due to negligence, abuse, misuse, misapplication, unauthorized modifications, improper installation, or normal wear and tear. Lifetime of components covered by the limited lifetime warranty is limited to free shipping of new parts within the 1st year. Free replacement parts are sent at customers shipping expense after 1st year if defective.

Waterstar and HomeSaunaInfo.com. will not be responsible for labor incurred by its authorized service agents per pre-established takes in removing, inspecting and reinstalling the warranty parts. Waterstar and HomeSaunaInfo.com. will not cover any labor costs attributable to disassembly and reassembly of the unit. Waterstar and HomeSaunaInfo.com. will not be responsible for labor costs of the routine maintenance, adjustments or alterations to the calibration of the electrical devices.

Any parts claimed to be defective must be shipped freight prepaid, to the Sauna Importer, as advised by HomeSaunaInfo.com, and the repaired or replaced product will be returned to the sender freight collect. When sent to the Sauna Importer, as advised by HomeSaunaInfo.com, the product must be accompanied by the sales receipt or other proof of purchase date, as well as the sender's name, mailing address, daytime telephone number and any other information relating to the sender's claim.

This warranty is extended only to the original purchaser and terminated upon transfer of ownership. This warranty shall not apply to any product or component used in any industrial, rental, club or commercial purpose. This warranty shall not apply to any claims arising from the misuse, neglect, accident, abuse, improper installation, including but not limited to exposure to fire or to excessive heat, and other hazards of nature. Under no circumstances will the manufacturer be liable for any special or consequential damages arising from the use of the product, components, and the parts attached, or installed with it. Nor for injury to any person, any claims for damages arising from the use, installation or servicing of the product. The purchaser is responsible for providing adequate access to the equipment so that any necessary service may be performed. The purchaser must establish, by dated sales slip, invoice or deliver receipt, the date of purchase. All costs for removing and reinstalling the sauna including the freight charges to and from customer shall be at the customer's expense.

Jurisdictional provision: The laws of the State of Florida control the provisions of this document. By accepting this warranty the buyer subjects itself to the jurisdiction of the laws of the State of Florida and agrees that place of suit shall be in Okeechobee County, Florida, USA.

REGARDLESS OF THE WARRANTY CARD BEING RETURNED WITHIN THE SPECIFIED TIME PERIOD. THERE SHALL BE NO WARRANTIES OR OBLIGATIONS; EXPRESS OR IMPLIED HEREUNDER, SPECIFICALLY EXCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OTHER THAN SPECIFICALLY DESCRIBED HEREIN. NO LIABILITY SHALL ACCURE TO HOME SAUNA INFO.COM; EXCEPT AS SET FORTH HEREIN.

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